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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards are the global benchmark of airline excellence.


2012 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals Airline Signature Dish
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2011 Airline Awards
2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


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V Australia wins the Staff Service Excellence Award for Australia/Pacific




V Australia was named winner of the Airline Staff Service Excellence Australia/Pacific award at the 2011 World Airline Awards, in a ceremony held at the Paris Air Show.  

The runners-up in the Airline Staff Service Excellence Australia/Pacific category are Air New Zealand taking 2nd place in the category, ahead of Air Tahiti Nui in 3rd position.

Staff Service Excellence - Australia/Pacific

1

V Australia

2

Air New Zealand

3

Air Tahiti Nui

Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.


 

Mr Edward Plaisted - CEO, SKYTRAX

“This is an excellent achievement for V Australia and we congratulate their staff for this award. V Australia has already acquired a reputation of quality for its onboard service and this award represents the fact that passengers can expect excellence whether this is on the ground or in the air.”




The trusted Airline Awards
 

Top 3 Airline results

V AUSTRALIA

V Australia is Australia's newest premium international airline, V Australia is owned by Virgin Blue Holdings and based in Sydney, Australia. They launched flights between Sydney and Los Angeles in February 2009 with its second route taking off between Brisbane and Los Angeles less than six weeks later. In March 2010, V Australia also added direct flights between Melbourne and Johannesburg, South Africa, to its rapidly expanding route network. V Australia is the only carrier to operate the economically and environmentally efficient Boeing 777 aircraft on the long haul trans-Pacific route.

 

AIR NEW ZEALAND

Air New Zealand is the national airline and flag carrier of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 26 domestic destinations and 24 international destinations in 15 countries across Asia, Europe, North America and Oceania, and is currently the only airline to circumnavigate the world. Air New Zealand's route network focuses on Australasia and the South Pacific, with long-haul services to Asia, Europe and North America. The airline's main hub is Auckland Airport.

AIR TAHITI NUI

TO BE ADDED






Qatar Airways named as the Worlds Best Airline

British Airways has Best Business Class lounge

Cathay Pacific has Best First Class seats

Turkish Airlines named the Best Airline in Europe

Etihad Airways first class catering is voted the best

Emirates wins Best Inflight Entertainment award

Jetstar Airways Best Low-cost Australia / Pacific

Kingfisher Airlines Best Airline India/Central Asia

American Eagle N America's Best Regional airline

Star Alliance named world's Best Airline Alliance

Oman Air has the world's Best Business Class seats

TAM Linhas Aéreas Best Airline South America

Virgin America is Best Low-Cost Airline N America

ANA All Nippon Airways wins Best Airport Services

easyJet is named Europe's Best Low-Cost Airline

TACA Service Excellence for C America / Caribbean

China Southern Airlines Most Improved Airline

Aeroflot recognised as Best Airline Eastern Europe

Air New Zealand has Best Premium Economy





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