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2012 WINNERS |
| Best Airline Winners |
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| Best by Cabin |
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| Best Seats |
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| Best Lounges |
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| Best Catering |
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| Best by Region |
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| Staff Service winners |
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| Best Regional Airlines |
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| Best Low-Cost Airlines |
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Swiss International Air Lines wins
the Best Airline Western Europe award |
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Swiss International Air Lines was named the Best Airline Western Europe at the 2011 World Airline Awards,
in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The runners-up in this category are Lufthansa
taking 2nd place in the category, ahead of Austrian Airlines in 3rd position.
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Best Airline Western Europe |
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1 |
Swiss International Air Lines |
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2 |
Lufthansa |
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3 |
Austrian Airlines |
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Voted by over 18.8 million airline passengers from 100 different nationalities, the World
Airline Awards are the most prestigious quality recognition of front-line product and service standards
for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels
across 38 different items of airline front-line product and service. |
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SWISS - Mr Frank Maier, Managing
Director, Product & Services |
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"We are very pleased to receive this award, because it demonstrates to us that our product and
service strategy is well appreciated by our customers. We aim to offer our customers a travel
experience that is as pleasant, smooth and seamless as possible, with consistently high-quality
service on the ground and in the air. And we will carry on doing everything we can to offer our
customers continually high quality standards."
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Mr Edward Plaisted - CEO, Skytrax |
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“In arguably Europe’s most competitive region, SWISS can be proud of their success in this year Best Airline Western Europe
category. We congratulate them on another strong performance - passengers clearly feel that the overall package of product and
service is worthy of this prestigious award.”
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FINNAIR |
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Finnair is the largest airline and flag carrier of Finland, with its main hub at Helsinki Airport.
Finnair and its subsidiaries dominate both the domestic and international air travel markets in Finland.
The largest owner is the government of Finland with 55.8% of the shares. Finnair is a member of the
Oneworld airline alliance. Finnair has a network of 15 domestic and 55 international destinations. In
addition there are about 50 seasonal charter-flight destinations. |
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SAS SCANDINAVIAN AIRLINES |
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TO BE ADDED
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NORWEGIAN |
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Norwegian, is the second-largest airline in Scandinavia. Norwegian operates a total fleet of 60 aircraft;
17 Boeing 737-300s and 43 Boeing 737-800s. The airline has bases at Oslo Airport, Copenhagen, Stockholm-
Arlanda, Helsinki-Vantaa, Bergen, Trondheim and Stavanger. It offers a high-frequency domestic flight
schedule within Scandinavia and to typical business destinations such as London, combined with a low-
frequency service to international destinations from its focus cities. |

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