Garuda Indonesia wins World's Most Improved Airline award at 2010 World Airline Awards

  View the full List of 2010 World Airline Awards results

Garuda Indonesia was named the winner of the World's Most Improved Airline Award at the 2010 World Airline Awards - the Passenger's Choice awards.

Commenting on the World's Most Improved Airline Award won by Garuda Indonesia, Skytrax Chairman, Mr Edward Plaisted said "this was a very competitive category in the 2010 Awards, and our sincere congratulations go to Garuda Indonesia on their success. It is clear that a real process of transformation has become well progressed at Garuda Indonesia, and aside from new aircraft and new onboard products, it was improvements in onboard service that were most frequently commented upon by survey respondents. The award is true recognition of the product and service that Garuda Indonesia is delivering to it's customers, and as the Passenger's Choice awards this underlines the fact that Garuda Indonesia are succeeding in satisfying the hardest critics - their users."

The runners-up in this Award category also received acclaim from Skytrax, with Hainan Airlines another airline where survey respondents specifically highlighted the standards of onboard service. Oman Air in 3rd place was commended for the product transformation that customers felt worthy of nomination.

SKYTRAX 2010 WORLD AIRLINE AWARDS - the Passengers Choice Awards

Over 40 airlines from around the world assembled at the World Airline Awards in Hamburg  to receive their accolades. The award winners are selected by the airline industry's most important audience - it's customers.

More than 17.9 million air travellers from over 100 different nationalities took part in the 10 month survey, July 2009 to April 2010. The awards are respected and recognised around the world for being the only truly global, independent passenger survey of airline standards. The World Airline Awards were established in 1999, and are known across the globe as the Passengers Choice awards. The 2009/2010 Survey included over 200 airlines, from largest international airlines to domestic carriers.

2010 World Airline Award results

A-Z List of Award Winners           The World's Top 10 Airlines
AWARD WINNERS			BEST BY CABIN
	Airline of the Year			Best First Class
	Most Improved Airline			Best Business Class
	Best Leisure Airline			Best Premium Economy
	Best Regional Airline			Best Economy Class
	Inflight Entertainment			Best First Class Lounge
	Best Cabin Staff			Best Business Class Lounge
	Best Airline Alliance			Best First Class Catering
	Best Airport Services			Best Business Class Catering
	Best Airline Transatlantic			Best Economy Class Catering
	Best Airline Transpacific			Best First Class Seats
				Best Business Class Seats
STAFF SERVICE EXCELLENCE				Best Premium Economy Seats
	Africa			Best Economy Class Seats
	Asia
	Australia / Pacific
	China		BEST BY REGION
	Central Asia / India			Africa
	Europe			Asia
	Middle East			Australia / Pacific
	North America			China
	C America / Caribbean			South East Asia
	South America			Central Asia / India
				Europe
BEST LOW-COST AIRLINES				Middle East
	World's Best Low-Cost Airline			North America
	Best in Africa			South America
	Best in Asia			C America / Caribbean
	Best in Australia / Pacific			Europe - South
	Best in Europe			Europe - North
	Best in Central Asia/India			Europe - West
	Best in Middle East			Europe - East
	Best in North America
	Best in South America