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2012 WINNERS |
| Best Airline Winners |
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| Best by Cabin |
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| Best Seats |
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| Best Lounges |
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| Best Catering |
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| Best by Region |
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| Staff Service winners |
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| Best Regional Airlines |
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| Best Low-Cost Airlines |
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Asiana Airlines wins Best Economy Class Airline title at the 2011 World Airline Awards |
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Asiana Airlines was named the World's Best Economy Class Airline for
customer Product and Service Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The runners-up in this Best Economy Class Airline category are Qatar Airways taking 2nd place in the category, ahead of Singapore Airlines in 3rd position.
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World's Best Economy Class Airline |
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1 |
Asiana Airlines |
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2 |
Qatar Airways |
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3 |
Singapore Airlines |
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Voted by over 18.8 million airline passengers from 100 different nationalities, the World
Airline Awards are the most prestigious quality recognition of front-line product and service standards
for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels
across 38 different items of airline front-line product and service. |
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Mr Edward Plaisted - CEO, Skytrax |
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“The award for World’s Best Cabin Staff is a tremendous achievement for Asiana Airlines and we congratulate them on this award.
The service quality levels for Asiana Airlines staff continue to be popular with passengers and it was the extremely high level of
consistency across First, Business and Economy Class that secured this award. The added accomplishment of gaining the title World’s
Best Economy Class is further testament to the service quality available across the OZ network with staff service quality being a
key factor behind a high percentage of the votes received.”
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ASIANA AIRLINES |
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Asiana Airlines is one of South Korea's two major airlines. The airline has its domestic hub at
Gimpo International Airport and its international hub at Incheon International Airport. Asiana
is a member of the Star Alliance and offers 516 daily departures throughout Asia, Europe, North
America, and Oceania, operating 14 domestic and 85 international passenger routes.
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QATAR AIRWAYS |
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Qatar Airways is the flag carrier of Qatar linking over 100 International destinations from its
base in Doha. Using a fleet of 96 aircraft, the airline operates one of the youngest fleets in
the world with an average age of less than 4.1 years, and it is one of the few airlines to fly
to all six permanently inhabited continents. Qatar Airways is currently undergoing a major
expansion and is one of the fastest growing airlines in the world.
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SINGAPORE AIRLINES |
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Singapore Airlines is one of the world's leading carriers, flying to 5 continents across the
globe. It was the first airline to operate the A380, and flies to 62 destinations in 35
countries on six continents from its primary hub in Singapore. It has a strong presence in the
Southeast Asian region, which together with its subsidiary SilkAir, connects Singapore with
more international destinations in the region than any other Southeast Asian airline.
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Airline of the Year
